| 1.
The reviewer and employee have a personal friendship outside
of work and both individuals can't differentiate their manager-employee
role from their friend-friend relationship.
2. The
reviewer and the employee see themselves as part of a team.
Team members are supposed to encourage one another, be supportive
in good and bad times. But when the manager has to provide
negative feedback or discipline the employee, these actions
are viewed as divisive.
3. When
not provided regularly, annual (or even less periodic) reviews
can be based on most recent performance, not performance over
the course of the year. The results go both ways. Employees
who put on their best behavior around review time get favorable
ratings and the employee who has a bad couple of weeks gets
punished.
4. Performance
reviews are only scheduled when an employee is not performing
up to expectations or a company needs to terminate/lay-off
the employee.
5. “You
know nobody's perfect and there is always room for improvement.”
The manager doesn't believe in rewarding an employee with
a “10” (out of 10) even when he/she deserves it. Some employers
actually use a rating scale of 1 to 9 because no employee
deserves a 10 in their minds.
6. Annual
reviews are really justification for salary freezes or smaller
than expected salary increases. The manager might downgrade
an employee's performance feeling that with a high rating
comes a demand for more money. Likewise, with a high rating,
the employee might feel justified in requesting more salary
or benefits.
7. Inconsistency
in reviews and multiple standards. One manager might rate
an employee a “7” because he/she doesn't believe anyone deserves
a “10” while another manager rates an employee higher than
he/she deserves hoping this might boost the employee's confidence
and subsequently his/her performance. (If performance ratings
are directly tied to salary, this many times creates tension,
conflict and low morale.)
8. A manager
doesn't distinguish between personality and competence or
effort verses results. The manager rewards the employee who
is easier to manage even if he/she misses performance expectations
and/or can't do the job.
9. A manager
doesn't provide the rating an under-performer deserves because
if the employee quits, this will make more work for the manager
(that is, more interviewing and training….and who knows if
the next employee might even be worse!).
10. “Hey,
when you have a minute, I'd like to talk to you.” Performance
reviews are “sprung” on the employee.
11. “I
really hate doing reviews but HR says I have to – so let's
just get it over with. “ Performance reviews are scheduled
because you've been told you have to do them.
12. The
criterion for performance is not prioritized. Attendance and
positive attitude gets the same weight as the quality and
quantity of work and safety. So the employee who shows up
everyday on time with a smile on his/her face gets an equal
or higher rating than the individual who is occasionally late
and is more introverted but exceeds all productivity goals.
13. Performance
reviews are only scheduled when the manager has “had enough”
or complaints are received from co-workers or customers.
14. Supervisors
and managers have never been trained to evaluate an employee's
performance.
15. Supervisors
and managers never wanted to be in the job of supervising
and managing other employees and it shows. It was just that
it was the only way for them to stay with the company or get
more money.
16. Employees
were promoted to be a supervisor or manager because they really
like helping people or were well liked but find it excruciatingly
painful to hold people accountable. They really want to be
your friend, not your boss.
17. Performance
reviews are required to be completed annually but this policy
is not enforced. Some employees are reviewed and others are
not. The employees who are reviewed might feel singled out
and the non-reviewed employees feel ignored.
18. Performance
reviews are required for documentation just in case the organization
ever needs to terminate or layoff the employee.
19. Performance
reviews are the safety valve for a poor selection process.
20. The
manager and employee differ on how goals are set – one manager/employee
feels that stretch goals are set to motivate employees to
work harder while another manager/employee sees goals as just
unrealistic expectations that you try hard to achieve but
no one really believes you will reach them.
21. Performance
reviews are all about protecting the company from litigation
and complying with employment laws and not about evaluating
performance for improvements in individual productivity and
growing the company's collective talent pool. |