The Chrysalis Corporation
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The Total View
Facts, tips, and tools to help you hire, manage, and motivate top-performing employees.

April 14, 2004
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in this issue
-- Jobseekers Create "Resu-mess" for Employers
-- Eight Crucial Survival Skills
-- Perfect Labor Storm Alerts #116 to #120
-- What Is It That Employees Really Value?
-- A Closer Look at Behavior-Based Interviewing
-- Do you know your Interviewing IQ? Test your Interviewing IQ today.
-- Have you read about the problems with performance reviews?
-- Managing Values, Valuing Results
-- Just the facts: Bring Home the Bacon

Greetings:

With more candidates applying and looking for jobs on the Internet, it's like having six lanes of traffic merging into a two-lane tunnel and that translates into a bottleneck at the hiring tollgate. Don't miss this week's column abou the "Resu-mess".

The Total View is written and published each Wednesday by Ira S. Wolfe, founder of Success Performance Solutions. (Yes, Ira writes every article, every week!) and is distributed with permission by The Chrysalis Corporation.

Ira S. Wolfe ©2004 - All Rights Reserved. Reprints and other distribution by permission only.

To learn more about The Chrysalis Corporation or to read back issues of The Total View, visit our website at www.chrys aliscor poration.com

Jobseekers Create "Resu-mess" for Employers
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A massive influx of resumes is creating an administrative nightmare, a "resu-mess" in human resource.

In addition, just like the neighbor attending an open house just to get a peak about how the people on the other side of the street live, an increasing number of job candidates are just "shopping".

But more candidates isn't necessarily better. Sifting through the resumes takes time. Few managers, human resource profressionals and assistants have the time to screen the applications, call the candidates, fight the voice mail tag, complete phone interviews, schedule face-to-face interviews and so on.

Successful recruiting strategies to select-in more of the right candidates are being derailed by a voluminous response of applicants. While attempting to disqualify the unqualified or disinterested applicants, high-demand qualified candidates are overlooked and turned off by slow response times, cumbersome hiring hurdles, or inexperienced, and sometimes inept, interviewers.

To further complicate matters, 44 percent of 2.6 million resumes reportedly contained at least some lies. (Source: Avert Inc)

A survey from the Society of Human Resource Management reports human resource professionals are uncovering lies in these categories:

  • Length of employment, 53 percent.
  • Past salaries, 51 percent.
  • Criminal records, 45 percent.
  • Former job tales, 44 percent.
  • Former employers, 35 percent.
  • Driving records, 33 percent.
  • College degrees, 30 percent.
  • Credit, 24 percent.
  • Schools attended, 22 percent.
  • Social Security number, 14 percent.

    Lying isn't just a problem at the hourly level either. "At least 23 percent of 7,000 resumes submitted for president, V.P. and board of director positions had been a little cooked." (Source: Christian & Timbers)

    The problem doesn't stop there. Forty million drug tests are conducted each year on job candidates and employees. But employees learn "the ropes".

    But the prevalence of screening and the reach of the Internet has fostered a thriving cottage industry of entrepreneurs who promise to help workers beat the tests. Products like Urine Luck to counteract urine tests, Get Clean Shampoo intended to counteract hair tests and Quick Fizz tablets for saliva tests are readily available. Businesses are at a crossroads. Business just wasn't always as complex as it is today. Everything has changed. Streamlining recruitment, hiring quickly, and selecting the right people are no longer options but key growth strategies.

    Stop the "Resu-mess" here.

    Eight Crucial Survival Skills
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    1. Technology

    2. Communication

    3. Computation skills

    4. Critical thinking and problem solving

    5. Information management skills

    6. Interpersonal skills

    7. Personal skills

    8. Community skills

    Source: Learning Outcomes for the 21st Century, Workplace Visions, 2002

    Only 1 seat remains for the next CriteriaOne Train- the- Trainer scheduled for April 21 - 23 in Lancaster, PA. Learn to identify and assees essential core competencies.

    Begin to Hire Competence with Confidence.

    Perfect Labor Storm Alerts #116 to #120
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    Fact #116 Every year, between 280,000 and 325,000 suffer premature deaths related to obesity.

    Fact #117 An estimated one-third of Americans do no exercise at all.

    Fact #118 20.9 percent of the U.S. Adult population is obese; in 1991, only 12 percent of the population were obese.

    Fact #119 Obesity costs U.S. companies an estimated $12.7 billion annually. (National Business Group on Health)

    Fact #120 The total costs to society from obesity are estimated to be as high as $300 billion.

    Source:HR Magazine, March 2004

    Order your copy of The Perfect Labor Storm Fact Book today!

    What Is It That Employees Really Value?
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    6 Proven Motivators are revealed in Understanding Business and Values.

    Order your copy of "Understanding Business Values and Motivators". (Yes, Understanding Business Values and Motivators is finally here.)

    Understanding Business Values and Motivators is an introduction to understanding the six business values and motivators that drives human performance. In this book, Ira Wolfe describes how each of the motivators affects peoples' behavior in the workplace and how managers can tap into those motivators to increase productivity and improve performance.

    Order your copy today - only $12.95. Want a copy of all your managers - call us for volume discounts.

    Attention Consultants - call us about affiliate and re-seller programs.

    Preview Understanding Business Values and Motivators today. To view a sample chapter online, follow this link.

    A Closer Look at Behavior-Based Interviewing
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    Behavior-based interviewing has been around for 25 years, but the practice has recently been gaining momentum with the increasing demand for skilled and competent employees.

    "Behavioral interviewing" is defined as an analysis of a candidate's potential abilities by examining skills that have been used in past job performance. The main difference between this type of interviewing and a regular interview is that candidates are asked to give specific examples of how they acted in the past, instead of being asked to share their opinions or ideas.

    To conduct a behavioral interview, interviewers need to know what to look for in a candidate's response. Online Interview Generator(r) pairs specific "target behaviors" to over 60 competency based interview questions.

    Online Interview Generator(r) (IG) allows users to create company and job specific customized behavioral interview guides in minutes. Satisfied IG users include hiring managers, employers, human resources professionals, and consultants.

    As an IG user, you can choose an already- developed interview guide from our Job Library of over 40 standard job titles (from Administrative Assistant to COO), then quickly and easily edit to fit your open job. Or, you can choose to design your own interview guide from "scratch" using our extensive database of 65 competencies, and over 1,500 different target behaviors (interview "answers"), and corresponding interview questions.

    IG is extremely versatile and flexible - it can be used for selection in every industry, business and organizational environment. IG is inexpensive and cost- effective; clients can purchase interview units separately, or through a site license.

    View a sample Interview Guide created with Interview Generator.

    Do you know your Interviewing IQ? Test your Interviewing IQ today.
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    Interviewing is still the most commonly used selection tool even though the traditional interview is effective at identifying a top performer as few as 1 in every 14 times. It's not always the fault or due to the inexperience of the interviewer either. The laws are complicated, time is always too short and the candidates are a lot more savvy and have more time to prepare.

    Test your interviewing skills (see link below) .

    Take this test and determine how well you know the ins and outs of effective interviewing.

    Feel free to forward this test to your manager or boss. We won't tell where it came from!

    Follow this link to test your Interviewing IQ at no cost to you. Forward this newsletter to all of your hiring managers so that they can test their Interviewing IQ.

    Have you read about the problems with performance reviews?
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    Did you miss the article titled "21 Reasons Why Performance Reviews Fail"? If your company conducts performance reviews and they are not producing the results you desire, you need to read this article.

    Follow this link to read 21 Reasons Why Performance Reviews Fail.


    Managing Values, Valuing Results
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    "Avoiding a disconnect between the cultures of worker and company"

    When people are hired, they come with personalities - individual preferences to think and behave in certain ways. And yet many managers still downplay the impact that personalities has on performance (or the lack of it) and continue to rely on experience, education and "gut feeling" as the primary rights of passage for hiring the "right" people.

    To read more about Managing Values, Valuing Results as published in Business2Business, follow this link.


    Just the facts: Bring Home the Bacon
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    In the Old Days sometimes they could obtain pork, which made them feel quite special. When visitors came, they would hang up their bacon to show off. It was a sign of both wealth and that a man could "bring home the bacon." They would cut off a little to share with guests and sit around and "chew the fat."




    Contact Information
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    email: mike@chrysaliscorporation.com
    voice: 229-257-0665
    web: http://www.chrysaliscorporation.com

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  • The Chrysalis Corporation · 2001 Hammock Drive · Valdosta · GA · 31602

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