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The Total View
Facts, tips, and tools to help you hire, manage, and motivate top-performing employees.
April 28, 2004
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in this
issue
-- Looking for "winning" employees can be hazardous to
your company's morale.
-- Perfect Labor Storm Alerts #141 to #145.
-- Say Goodbye to High-Risk Hourly/Entry-level Employees with
CBI and SELECT.
-- Create a job benchmark on us!
-- Legal Guidelines for Interviewing
-- Cut your resume paperwork in half and spend more time with
qualified candidates!
-- I know you want to know this.
-- Did you miss last week's Age Test?
Greetings:
The
Total View is written and published each Wednesday by Ira
S. Wolfe, founder of Success Performance Solutions. (Yes,
Ira writes every article, every week!) and is distributed
with permission by The Chrysalis Corporation.
Ira
S. Wolfe ©2004 - All Rights Reserved. Reprints and other
distribution by permission only.
To learn
more about The Chrysalis Corporation or to read back
issues of The Total View, visit our website at www.chrys aliscor poration.com
Looking for "winning" employees can
be hazardous to your company's morale.
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Everyone
loves a winner - or do they?
Different
people view winning in different ways. Just for a moment,
consider these different "philosophies" on winning.
Winning
isn't everything, it's the only thing.
It's
not whether you win or lose but how you play the game.
It's
not whether you win or lose but with whom you play.
Winning
is the result of a perfectly executed plan.
There
can only be one winner, the rest are losers.
If you asked Presidents Jimmy Carter and
George W. Bush about their feelings on winning, do you really
think you would get the same response? What about Colin
Powell and Ralph Nadar? Magic Johnson and Dennis Rodman?
Barbara Bush and Hillary Rodham Clinton?
Building a winning team requires a clear
vision of what winning means in your organizational culture.
For some individuals winning means the winner is the only
competitor left standing. For others everyone's a winner
as long as you played fairly and with all your heart.
Managers toss around the term "team building"
without much thought to the how different employees view
winning. But before you go out and attempt to recruit winners,
beware the Dennis Rodman's and or Mike Tyson's if you expect
these winners to play by your rules.
Rodman and Tyson definitely knew how to
win. Both of them at one time were the best in their field.
But you might say that they never really learned how to
lose. Rodman's career was cut short by his temper tantrums.
Tyson took the cake - or should I say ear. When losing was
inevitable in one of his most famous fights, he resorted
to taking a chunk of his opponent's ear off with his teeth.
When we are asked to evaluate potential
or existing employees, one of the most commonly sought characteristics
is "team player". My thoughts immediately go to the traits
and values that we can accurately assess using TotalView
Assessment System and Business Values and Motivators.
In the TotalView(tm) Assessment System, we can determine whether an individual
prefers competitiveness or cooperativeness. We can also
identify an individual's inclination to play team sports
(group-orientation) such as basketball and soccer or "team
sports" (self- sufficiency) such as wrestling, gold and
swimming. How do individuals react to winning and losing?
TotalView also assesses something called stability, or how
individuals react to criticism, rejection and stress in
general. Obviously Mike Tyson, while the epitome of competitiveness,
also was not a poster child for decorum and coping skills.
If we had assessed Tyson, his stability scores would likely
have indicated more restlessness and excitability than a
poised and relaxed demeanor.
Likewise using the Personal Interests, Attitudes
and Values(tm) assessment, we can understand why an
individual might be competitive. If his or her dominant
value is Power and Authority, competition and being in control
drives the behavior. However, if Social is dominant, these
individuals may get as much enjoyment out of watching the
other team celebrate as they would their own. The Conceptually
motivated will value winning with their minds while the
Economic-driven individual ties winning to dollars and toys.
Where do you think the saying "whomever dies with the most
toys win" came from - the Economic and Power/Authority driven
individual!
What's the point of all this? Building a
"winning" team takes much more thought and foresight than
just recruiting a bunch of people with a lot of ambition,
drive and motivation who don't like to lose. If your organizational
culture supports a cut-throat, winner takes all attitude,
finding fierce competitors will do the best. But attempt
to reign in this fierce competitor in an environment that
values respect for others and you'll likely end up with
a primadonna or two and a huge dose of resentment.
The
Chrysalis Corporation hepls build winning teams. Make sure
the right people are in the right place and going in the
right direction. In the comment box, type "team building"
and tell us the most convenient time to contact you.
Perfect Labor Storm Alerts #141 to #145.
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Fact #141
Employee
fraud is on the rise, soaring from $400 billion in lost revenue
for U.S. businesses in 1996 to an estimated $600 billion in
2002
Fact #142
The majority
of employees who steal--68.6 percent --have no prior criminal
record.
Fact #143
Of those
who steal, males make up 53.5 percent versus 46.5 percent
females who have a high school education or less
Fact #144
As the
employee's education level rises, the incidence of theft declines:
56.9 percent of thieves have a high school education or less,
32.7 percent have a bachelor's degree, and 10.4 percent have
a postgraduate education. Source: Association of Certified
Fraud Examiners
Fact #145
On a
per-company basis, one out of every 30 employees was apprehended
for theft from their employer in 2002. Source = CHC Forecast
Inc.
"The Perfect Labor Storm Fact Book: Why
Worker Shortages Won't Go Away" is HERE! Order your copy
today - $7.95 includes free shipping for limited time only.
Order
your copy of The Perfect Labor Storm Fact Book today!
Say
Goodbye to High-Risk Hourly/Entry-level Employees with CBI
and SELECT.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Counter-Productive
Behavior Index(tm) is the most cost-effective screening
test to identify these high risk work- related attitudes
and behaviors:
Honesty
Substance
Abuse
Computer
Abuse
Dependability
Aggressive
Tendencies
Sexual
Harassment
Counter-Productive Behavior Index(tm)
takes no more than 15 minutes for a candidate to complete
and can be scored on paper in less than 60 seconds to score
or online. Online reports include a structured interview
guide with recommended interview questions.
SELECT(r) Associate System is a pre-
employment screening tool to identify work-related behaviors
such as Positive Service Attitude, Accountability, Frustration
Tolerance, Acceptance of Diversity, Multi- tasking and more,
plus a Validity Check and Integrity Index.
Each customized report includes a step by
step interview guide including recommended interview questions.
Reduce
Absenteeism, Theft and Harassment. Follow This Link to Learn
more.
Create a job benchmark on us!
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Hiring the right employee for the job begins with developing
a top performer profile with the TotalView Assessment System.
Try it with our compliments - just follow the link below.
Complete
your Job Description Worksheet here.
Legal
Guidelines for Interviewing
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Ask only
job-related questions.
Avoid
potentially discriminatory questions.
Be consistent
in the questions asked of each candidate.
Provide
the same information to all candidates.
Spend
about the same amount of time with all candidates.
Make
evaluations in the same way for each candidate.
Take
good notes, providing documentation as to why each evaluation
was made.
Base
evaluations on whether the candidate has the skill to do the
job.
Source: Interview for Success Behavior-based
interviewing has been around for 25 years, but the practice
has recently been gaining momentum with the increasing demand
for skilled and competent employees.
To conduct a behavioral interview, interviewers
need to know what to look for in a candidate's response.
Online Interview Generator(r) pairs specific "target behaviors"
to over 60 competency based interview questions.
Online Interview Generator(r) (IG) allows
users to create company and job specific customized behavioral
interview guides in minutes. Satisfied IG users include
hiring managers, employers, human resources professionals,
and consultants.
As an IG user, you can choose an already-
developed interview guide from our Job Library of over 40
standard job titles (from Administrative Assistant to COO),
then quickly and easily edit to fit your open job. Or, you
can choose to design your own interview guide from "scratch"
using our extensive database of 65 competencies, and over
1,500 different target behaviors (interview "answers"),
and corresponding interview questions.
IG is extremely versatile and flexible -
it can be used for selection in every industry, business
and organizational environment. IG is inexpensive and cost-
effective; clients can purchase interview units separately,
or through a site license.
View
a sample Interview Guide created with Interview Generator.
Cut your resume paperwork in half and
spend more time with qualified candidates!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
What is Total APS(tm)? It is our newest technology - it
looks and functions like a private job board. Post your
jobs and have your job applicants move through our structured
screening process. Critical Rapid Screening Data (RSD) is
captured, including resumes and job specific personality
testing. Managers are enabled to compare candidates and
make accurate decisions quickly. Test batteries include:
FirstView, a 15 minute indicator of basic job fit for 15
different job positions CBI, a highly effective 15-minute
assessment of honesty, integrity, dependability and tendencies
toward aggressiveness and sexual harassment. TotalView,
the definitive indicator of high performer job fit. This
assessment can be benchmarked specifically for any job.
Total APS is available on a pay per-hire basis for 7, 30,
or 60 days at an unbeatable cost! You can screen 5 people
or 50 people all at the same low cost, until you find the
right person for the job! For larger organizations or smaller
businesses faced with high turnover or seasonal jobs, Total
APS is also available for annual unlimited use licenses
(based on number of positions and number of employees).
Learn
more about Total APS - Unlimited personality assessments
and complimentary Interview Guide through May 31, 2004.
I know you want to know this.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Mosquito
repellents do not repel. They hide you. The spray blocks the
mosquito's sensors so they don't know you're there,
Dentists
have recommended that a toothbrush be kept at least 6 feet
away from a toilet to avoid airborne particles resulting from
the flush.
The liquid
inside young coconuts can be used as substitute for blood
plasma.
No piece
of paper can be folded in half more than 7 times.
Donkeys
kill more people annually than plane crashes.
Did you miss last week's Age Test?
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See
what side of the generation gap you land on. Follow the
link below to view the Age Test along with the answers.
Age
Test
Contact Information
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email: mike@chrysaliscorporation.com
voice: 229-257-0665
web: http://www.chrysaliscorporation.com
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