Welcome to the January 12, 2005 issue of The Total View

Your resource for cutting-edge news, tips, and tools to help you hire, manage, and motivate top-performing employees.

If you are receiving this issue as a forward, and want your own subscription, visit
http://www.chrysaliscorporation.com/cgi-bin/arp3/arp3-t.pl?l=11&c=292

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In This Issue
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1. Welcome to 2005 - Employee Turnover is Imminent; Worker Shortages on the Rise.
2. What is The Secret to Sifting Though Hundreds of Resumes and Finding That Perfect Job Candidate?
3. Perfect Labor Storm Alerts #321 to #325.
4. Useful Links, Helpful Tips - Background Checks.
5. Managing The Generation Mix.

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The Total View is written and published each Wednesday by Ira S. Wolfe, founder of Success Performance Solutions. (Yes, Ira writes every article, every week!) and is distributed with permission by The Chrysalis Corporation.

Ira S. Wolfe 2005 - All Rights Reserved. Reprints and other distribution by permission only.

To learn more about The Chrysalis Corporation or to read back issues of The Total View, visit our web site at
http://www.chrysaliscorporation.com/cgi-bin/arp3/arp3-t.pl?l=12&c=292

All of us at The Chrysalis Corporation would like to wish you the very happiest, healthiest, and wealthiest New Year. Thank you for helping us achieve great success in 2004 and wishing you the very best in 2005!

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1. Welcome to 2005 - Employee Turnover is Imminent; Worker Shortages on the Rise.
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It's been nearly six years since I first wrote about the Perfect Labor Storm. At the time, 2010 seemed far enough way so that the forecasts of worker shortage could be considered as trumped up hype more than hard cold facts. But now that we are at the half way point of this decade, reality is setting in. Employers will be facing the most serious shortage of skilled workers in our history and few are prepared to fill the soon to be created vacancies. And if impending retirements by aging boomers aren't enough to keep employers awake at night, the following news should be an immediate wake up call.

According to a survey by Novations Selection, Development and Communication, a
performance improvement firm, nearly half of U.S. companies face an employee exodus as
the economy improves. Typically, fewer than 10% of employers would expect such turnover.

Other surveys back up Novations' findings. More than half of workers would like to leave
their jobs for new opportunities, according to a survey by Spherion, a recruiting and
outsourcing company. A survey by Hudson Global Resources found 42% of workers are
somewhat to very likely to look for a new job in the coming year.

And 38% of human resource professionals surveyed say they have noticed an increase in
turnover since the beginning of 2004, according to the Society for Human Resource
Management and CareerJournal.com.
(Source: USA Today and Success Performance Solutions)

Where will the shortages hit first? According to Scott Sheely, Executive Director of the Lancater County (PA) Workforce Investment Board, a few ccupations have more than 25 percent of workers in the 55+ age group. They include bus drivers, loan counselors, and officers, sales representatives, social workers, environmental scientists, network systems and data analysts, aircraft pilots, transportation managers, clergy, television and video camera operators, market and survey researchers, and ambulance drivers and attendants.

Another group with more than 20 percent of the workers in the 55+ age group include sales engineers, special education teachers, chiropractors, human resource specialists, transit police, public relations specialists, motor vehicle operators, personal and home care aides, and public relations managers.

Recruiting replacement workers for these positions presents two significant challenges. First, these are mostly high-skill jobs being performed with very experienced workers. The current available workforce does not include workers with enough skills or training. Second, the number of replacement workers is smaller than the number of jobs available. As we count down toward 2010, the shortage of available workers is likely to exceed 10 million.

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2. What is The Secret to Sifting Though Hundreds of Resumes and Finding That Perfect Job Candidate?
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When was the last time you experienced this situation? You have an opening for a position and you post the job in all of your favorite places like the break room bulletin board, the newspaper, and several online job boards like Monster.Com. Then it starts. . . you begin receiving a deluge of resumes by fax, regular mail, and e-mail. They start coming by the hundreds, and before you know it you're swimming in a sea of paper and start feeling completely overwhelmed! Heck, you might be experiencing 'resu-mess' as you are reading this e-mail.

As if that wasn't enough, you start getting "the calls". You know what I'm talking about, they sound something like this "Hi, this is Joey Jones. I'm just calling to see if you received my resume. I am REALLY qualified for the position and was wondering when we could set up an interview". Finding that 'right' candidate begins to seem like looking for a needle in the proverbial haystack.

How much time do you waste reading resumes and taking calls from candidates who are completely unqualified for the position?

Now imagine this just for a second. What would happen if there was a way for you to automate and organize the entire resume collection process, pre-screen your applicants by having them respond to a series of short filter questions, and then have qualified applicants respond to an assessment that would indicate how well-matched they were to the position that they are applying for? All of this happening without you ever touching a piece of paper or wasting time talking to unqualified applicants. Now -- stop imagining -- such a system exists that does all this and much more, it's called Total APS.

Total APS is an applicant tracking and assessment system that puts your recruiting and selection efforts on auto pilot. It frees up your time to communicate with only QUALIFIED candidates and helps you ensure a good fit between a person and a job.

Best of all, Total APS is designed and priced for small to medium size businesses. It gives you the ability recruit and select top performing employees like the "big boys" without breaking the bank. Total APS licenses are available in 30 day, 60 day, or one-year increments.

Sound interesting? Read on. . .

The best way to fully appreciate how much time, money, and frustration Total APS can save your company is to see the system in action. So we are offering a 35-minute, no-obligation online webinar demonstration of the Total APS system on Thursday, January 27th, 2005 at 2:00 P.M. EST.

This webinar is complimentary. The only requirement is that your company has at least 20 employees. All you need to participate is a regular phone line and a high speed internet connection.

Enrollment for this webinar will be capped at 10 participants to ensure efficiency. To enroll, simply follow the link below, fill out the contact form and type "APS Demo" in the Comment Box. You will receive separate instructions on how to access the webinar.

If you can't wait until January 26th and want information about the Total APS system pronto, follow the same link and type "APS Now!" in the Comment Box.

Remember, this Total APS demo WILL be capped at 10 participants -- so register today to ensure your space and stop the resume madness.
http://www.chrysaliscorporation.com/cgi-bin/arp3/arp3-t.pl?l=18&c=292

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3. Perfect Labor Storm Alerts #321 to #325.
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Fact #321: Direct costs of insomnia, which include dollars spent on insomnia treatment, healthcare services, hospital and nursing home care, are estimated at nearly $14 billion annually. Indirect costs such as work loss, property damage from accidents and transportation to and from healthcare providers, are estimated to be $28 billion. (Source: National Sleep Foundation and NIH)

Fact #322: 15 medical conditions accounted for half of the inflation-adjusted growth of $200 billion in health spending between 1987 and 2000. (Source: U.S. Department of Health and Human Services)

Fact #323: The five illnesses where costs increased the most between 1987 and 2000 were heart disease, asthma, mental disorders, cancer and hypertension. (Source: Health Affairs, August 2004)

Fact #324: The cost of treating heart disease rose 70 percent, diabetes by 44 percent. (Source: Health Affairs, August 2004)

Fact #325: Out-of-pocket health costs average 19 percent of income for persons 65 and older. Medicare beneficiaries without Medicaid coverage spend 49 percent of their total income on health care. (Source: AARP)

Don't be caught in storm without all the facts. "The Perfect Labor Storm Fact Book: Why Worker Shortages Won't Go Away" is a must-read leading edge forecast that predicts workforce trends for decades to come. Order your copy today - $7.95 includes no shipping costs for limited time only. Follow this link to learn more:
http://www.chrysaliscorporation.com/cgi-bin/arp3/arp3-t.pl?l=7&c=292

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4. Useful Links, Helpful Tips - Background Checks.
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To provide our clients with one-stop shopping for employee evaluation from pre-employment to career succession, we are very pleased to introduce our new partnership with Information Architects, a leading provider of Employment Screening and Background Investigations.

Services include:

Employment Verification
Criminal Records Search
Civil Records Search
Workers Comp Search
SSN Verification
Credit Reports
DMV Reports
Bankruptcy Search
Degree Verification
Professional License Verification
Drug Screening

Learn more about background checks, visit:
http://www.chrysaliscorporation.com/cgi-bin/arp3/arp3-t.pl?l=9&c=292

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5. Managing The Generation Mix.
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Order up some M&M's in today's workplace and you'll likely get Eminem. Nothing puts the challenges of managing the generation mix in perspective as much as walking in the shoes of the young people entering the workforce. To get things straight consider that most students entering college or the workforce this fall were born around 1985 and:

1. Ricky Nelson, Richard Burton, Samantha Smith, Laura Ashley, Orson Welles, Karen Ann Quinlin, Benigno Aquino, and the U.S. Football League have always been dead.

2. Iraq has always been a problem.

3. “Ctrl + Alt + Del” is as basic as “ABC.”

4. Bert and Ernie are old enough to be their parents.

5. An automatic is a weapon, not a transmission.

6. There has always been a screening test for AIDS.

7. Gas has always been unleaded.

8. They never heard Howard Cosell call a game on ABC.

9. Russian leaders have always looked like leaders everyplace else.

10. The snail darter has never been endangered.

11. Garrison Keillor has always been live on public radio and Lawrence Welk has always been dead on public television.

12. They would never leave their calling card on someone’s desk.

13. They have never been able to find the “return” key.

14. The United States has always had a Poet Laureate.

15. Computers have always fit in their backpacks.

16. Datsuns have never been made.

17. They have never gotten excited over a telegram, a long distance call, or a fax.
18. Three-point shots from “downtown” have always been a part of basketball.

19. Stores have always had scanners at the checkout.

20. Adam and PC Junior computers had vanished from the market before this generation went online.

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Contact Information:

The Chrysalis Corporation
2001 Hammock Drive
Valdosta, GA 31602
229-257-0665