Ask an employer to name one characteristic that makes one employee stand out above all others and he'll likely say attitude, work ethic, or team player. Unfortunately up until now, few of these employers could really prove what traits and attitude differentiated employees that positively impacted the bottom line from those that didn't. But an article in this month's issue of HR Magazine cited how Bon-Ton, a department store chain, helped identify specific traits of candidates that could sell more per hour and reduce turnover. Most importantly, the result allowed them to do both. Up to this point, many HR managers and subsequently their employers were satisfied to accomplish one or the other. In today's world, a top performing salesperson … [Read more...]