The Customer Service version of the JobClues Pre-Employment assessment is a cost-effective pre-employment screening tool that helps you easily identify top-performing job applicants for customer service jobs.
Positions that entail basic support and direct interaction with customers either by phone or face to face; there may be some “up-selling” involved but these positions are not as much as sales related as focused on customer service; examples of position titles include CSR, sales support and account representative.
It give provides you with insights on the applicant in the following key areas:
- Cognitive Abilities
- Organizational Skills
- Following of Rules
- Emotional Stability
- Team Orientation
After you have had an opportunity to review it, please contact us to schedule a complimentary, no-obligation employee selection consultation. You can reach us at (229) 257-0665.