Customer Service Pre-Employment Assessment

 

The Customer Service version of the JobClues Pre-Employment assessment is a cost-effective pre-employment screening tool that helps you easily identify top-performing job applicants for customer service jobs.

Positions that entail basic support and direct interaction with customers either by phone or face to face; there may be some “up-selling” involved but these positions are not as much as sales related as focused on customer service; examples of position titles include CSR, sales support and account representative.

It give provides you with insights on the applicant in the following key areas:

  • Cognitive Abilities
  • Organizational Skills
  • Assertiveness
  • Following of Rules
  • Extroversion
  • Emotional Stability
  • Team Orientation

Click HERE to view and download a free sample of the JobClues Customer Service Pre-Employment test.

After you have had an opportunity to review it, please contact us to schedule a complimentary, no-obligation employee selection consultation. You can reach us at (229) 257-0665.

Follow this link to view versions of the JobClues Pre-Employment Test for other positions.